Terms of service

Terms of Service – Clear Cloud Candle, LLC

Welcome to Clear Cloud Candle! These Terms of Service govern your use of our website (clearcloudcandle.com) and the purchase of our products.

1. Company Information
Clear Cloud Candle, LLC is registered and operates from New York City, NY, USA. We ship to all 50 U.S. states and Washington D.C.

2. Use of Our Website
By accessing our website, you agree to use it lawfully and only for intended purposes. Any unauthorized use or attempt to disrupt our operations is strictly prohibited.

3. Orders and Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or limit any order. Prices are listed in USD and subject to change without notice.

4. Returns and Refunds
Please refer to our separate Refund Policy for details regarding returns, exchanges, and refunds.

5. Shipping
We currently ship to all U.S. states and Washington D.C. Shipping times may vary based on destination and carrier.

6. Gift Certificates
Digital gift certificates are available for purchase and are non-refundable. They are not eligible for resale or exchange for cash.

7. Custom Orders and Private Labels
Custom orders and private label services may be available upon request. Specific terms will be provided if engaged.

8. Intellectual Property
All content on our website, including logos, images, text, and product designs, is the property of Clear Cloud Candle, LLC and may not be used without written permission.

9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law
These terms are governed by the laws of the State of New York. Any disputes shall be resolved in New York courts.

11. Updates to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to this page.

For any questions, please contact us at clearcloudcandle@gmail.com.